The reservation is definitely confirmed with the payment of a deposit equal to 30% of the total amount within 7 days following confirmation.
The balance will be paid directly to the hotel at the end of the stay. With the payment of the deposit , the general conditions and also the cancellation conditions are considered understood and legally accepted.
The deposit is not refundable in case of cancellation of the booking by the customer ( except for the cases indicated in the general conditions ).
We recomend taking out a cancellation insurance.
Late arrivale or early departure
The customer is required to pay the full amount of the stay in case of late arrival or early departure.
Modification of stay – Conditions
The customer is required to pay the full amount of the fee even in the event of late arrival or early departure.
If the need arises to change the dates of the booked stay, with new dates in the current season (or in the following season), with 30 days’ notice and compatibly with the availability of the structure, the deposit will be fully recovered in the following stay provided the cost of the new stay is equal to or greater than the previously booked stay.
Changing the dates of your stay is only possible by respecting the terms of the cancellation conditions below.
N.B.: In case of cancellation of even the 2nd stay, regardless of when the cancellation takes place, the deposit paid will be automatically retained as a 100% penalty without the possibility of rebooking.
Cancellation of stay – Conditions
The Guest will be required to pay the full value of consideration, also in case of late arrival or early departure.
In case of cancellation of the reservation up to 30 days from the date of arrival, the deposit will be retained for an amount equal to 50% of the amount paid. The remaining 50% will be returned by bank transfer.
In case of cancellation of the reservation from 30 days up to the day of arrival, the deposit will be fully withheld.
The bathing establishment which exclusively belongs to San Marco Residence is the n.11 Bagno San Marco.
It is not possible to deduct the cost of the beach from the amount due for the apartment if a different beach is chosen.
Arrival and Departure
Arrivals and departures take place on Saturdays. Therefore weeks are intended from Saturday to Saturday
The apartment will be delivered between 2pm and 5pm on day of arrival and must be returned before 10am on day of departure.
Upon arrival at the Residence, if the apartment is not available yet, Guest can start enjoying all services, including parking and beach.
Damages and Compensation
Damages that will not be reported by the following Sunday upon entering the apartment, will be considered responsibility of the Guest. At the delivery of the keys, credit card credentials will be requested as a guarantee.
If the apartment will not be returned in the same conditions wich it was delivered, the amount necessary to cover the damage will be charged to the credit card. Provided data related to the credit card will be deleted upon departure.
Payment of € 50,00 for final cleaning is mandatory.
Groups of young people, guests with pets and in case of the apartment is not returned clean (refrigerator not free, dishwasher load and / or garbage), an additional supplement of € 50.00 is required.
The apartment can not be occupied by a number of people higher than that indicated in the booking, except with different written communication between the parties, in any case prior to arrival at the Residence. Otherwise the reservation could be considered canceled.
Parking is free and limited to 1 place per apartment: this space is not fixed and varies according to the availability of the moment. In case of more cars, it is possible to take advantage of another private parking 250 meters away from the residence.
Those wishing to reserve a fixed place in the covered garage (which remains for exclusive use for the entire duration of the stay, and which will be chosen from among the free ones at the time of booking), will be charged a supplement of €50 per week.
Pets are allowed in the apartment and on the beach (if communicated during the booking)
The cost for your pet’s stay is 30.00 (flat rate) which also includes the final sanitization of the room with specific products.
Take Fido with you to the beach!
The San Marco 11 beach is equipped to welcome your four-legged friend: here you will find special umbrellas, a small bowl for drinking and a comfortable sunbed with beach towel, as well as a bucket. shovel and watering can to keep the area clean.
The service costs €5.00 per day and is reserved for small and medium-sized dogs up to a maximum of 15 kg.
Both the presence of animals and the “Fido Beach” beach service must be requested and confirmed at the time of booking.